HOW WE WORK
Privacy Policy
This Privacy Policy explains how we collect, use,and share your data when you access our mobile applications, VR experiences and related services (“Services”).
We follow best UK practices and comply with relevant privacy regulations such as the UK GDPR.
SPECIFIC PROJECTS
Teleflex EZ-IO
This our first project in which NHS clinicians will engage with a VR simulation experience facilitated by Teleflex ‘Clinical Medical Affairs’ team members.
1. The Data We Collect:
i. Personal Information:
We collect the userID of the specific Teleflex CMA team member facilitating the 'Teleflex EZ-IO' VR experiences.
We collect anonymised performance/engagement data including:
- Date and time of simulation session
- Duration of simulation session
- Accuracy of EZ-IO insertion (in terms of proximity to ‘gold standard’ insertion site’
- Number of IV/IO insertion attempts.
We do not collect any personal identifiable information from users.
2. How We Use Your Data:
i. Insights into clinical engagement and performance:
We analyse anonymised data to gain insights into the benefit of this VR experience, which will inform future work. This may be shared with Teleflex.
ii. Improvements and Analytics:
We analyse anonymised usage and technical data to enhance functionality, develop new features, gain insights about clinician performance and troubleshoot technical issues.
3. How We Share Your Data:
i. Service Providers
We may share anonymised data insights with Teleflex (as organiser of the overall 'EZ-IO' training delivered, but will not disclose any data to third parties.
ii. Compliance & Legal Requirements
We may disclose information if required by law, regulation or legal process to protect the parties.
iii. Business Transactions
In the event of a merger, acquisition or asset sale, anonymised data may be transferred to the new entity, subject to the same or substantially similar privacy obligations.
4. Data Security and Retention
All data is hosted on Microsoft Azure cloud services and is subject to the industry-standard security measures to protect data from unauthorised access, alteration or destruction. We retain this anonymised data only as long as necessary to fulfill the purposes described above in this policy or as required by law.
5. Your Rights and Choices
You may review, update, or request deletion of your personal information by contacting us at the details below.
6. How to Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us via email ndrew@upskill.health
1. The Data We Collect:
i. Personal Information:
We collect the userID of the specific Teleflex CMA team member facilitating the 'Teleflex EZ-IO' VR experiences.
We collect anonymised performance/engagement data including:
- Date and time of simulation session
- Duration of simulation session
- Accuracy of EZ-IO insertion (in terms of proximity to ‘gold standard’ insertion site’
- Number of IV/IO insertion attempts.
We do not collect any personal identifiable information from users.
2. How We Use Your Data:
i. Insights into clinical engagement and performance:
We analyse anonymised data to gain insights into the benefit of this VR experience, which will inform future work. This may be shared with Teleflex.
ii. Improvements and Analytics:
We analyse anonymised usage and technical data to enhance functionality, develop new features, gain insights about clinician performance and troubleshoot technical issues.
3. How We Share Your Data:
i. Service Providers
We may share anonymised data insights with Teleflex (as organiser of the overall 'EZ-IO' training delivered, but will not disclose any data to third parties.
ii. Compliance & Legal Requirements
We may disclose information if required by law, regulation or legal process to protect the parties.
iii. Business Transactions
In the event of a merger, acquisition or asset sale, anonymised data may be transferred to the new entity, subject to the same or substantially similar privacy obligations.
4. Data Security and Retention
All data is hosted on Microsoft Azure cloud services and is subject to the industry-standard security measures to protect data from unauthorised access, alteration or destruction. We retain this anonymised data only as long as necessary to fulfill the purposes described above in this policy or as required by law.
5. Your Rights and Choices
You may review, update, or request deletion of your personal information by contacting us at the details below.
6. How to Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us via email ndrew@upskill.health
OUR APPROACH
Designed by NHS clinicians
for NHS clinicians
001
Human-Centred Design
We work closely with NHS midwives and patients to understand the real challenges and barriers to scaling on-the-job training, before designing new approaches that can deliver quality training at scale.
002
Collaborative Iteration
We then rapidly prototype and iterate our designs with users, patients and other stakeholders, whilst helping clinical staff gain confidence using our technology. We then build out our final digital training solutions for delivery
003
Research Evaluation
Once 'live', we will continue to support NHS educators throughout implementation and begin to evaluate engagement and efficacy of the solutions through a robust, mixed methods research study
